Shipping Policy
Bluevale Homestead
Last updated: 7 May 2026
At Bluevale Homestead, we currently offer limited shipping within Australia.
Beef Orders
All beef orders are collection only and are not shipped.
Orders are collected fresh from:
iCooked
Honey Shipping
Selected honey products may be available for shipping within Queensland only.
At this time, we do not ship honey products outside Queensland.
Processing Times
Honey orders are generally processed within 2–5 business days.
During busy periods, processing times may be slightly longer. Customers will be notified if significant delays occur.
Shipping Costs
Shipping costs are calculated at checkout based on the order size and delivery location within Queensland.
Delivery Timeframes
Estimated delivery times may vary depending on your location and the shipping provider.
Once your order has been dispatched, Bluevale Homestead is not responsible for delays caused by postal or courier services.
Incorrect Shipping Information
Please ensure your shipping details are correct at checkout.
Bluevale Homestead is not responsible for orders delayed, lost or returned due to incorrect shipping information provided by the customer.
Incorrect Shipping Information
Please ensure your shipping details are correct at checkout.
Bluevale Homestead is not responsible for orders delayed, lost or returned due to incorrect shipping information provided by the customer.
Damaged Parcels
If your honey order arrives damaged, please contact us within 48 hours of delivery at:
Please include:
Your order number
Photos of the damaged parcel and product
A description of the issue
All claims are assessed on a case-by-case basis.
Lost Parcels
If your parcel is lost in transit, please contact us and we will work with the shipping provider to investigate the issue.
Contact Us
For any questions regarding this policy or your order, please contact:
Bluevale Homestead
Email: info@bluevalehomestead.com.